Refund policy
Refund & Return Policy
At DK Collection, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, you can contact us within 7 days of delivery.
❤️ Return Eligibility
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Product must be unused and in its original condition.
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Original packaging and accessories should be included.
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Photos/videos may be required to verify the issue.
🔄 Replacement or Refund
After verification, we may offer:
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🔄 Product replacement
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💰 Refund
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🎁 Another suitable solution
For Cash on Delivery orders, refunds may be processed through a suitable bank or digital payment method.
❌ Change of Mind
Returns are generally not accepted for change of mind, incorrect selection, or simply no longer wanting the product.
📦 Damaged or Wrong Product
If you receive a damaged or wrong item, contact us as soon as possible with your order number, photos, and/or video.
📞 Contact Us
For return or refund requests, please contact DK Collection through the contact details available on our website.
DK Collection 🇵🇰 — Your satisfaction matters to us. ❤️